HandySoft and Intellext launch the only exciting thing in the BPM space

BPM is sort of boring. Necessary, sure, but boring. I have to admit I was not very excited when I heard we were working with a BPM company. After all, do people really use that stuff? It seems heavy, hard to use, and too complicated to manage.

Well, I was very wrong to think that about these guys.

HandySoft has come up with a lightweight task tracking and visualization system that delivers real functionality without all the heavy configuration. You can send a task and track it all the way through delegation and completion without ever opening a configuration screen. As a manager you can reach in and reset priorities, redelegate, and more importantly, have visibility into what's actually going on. What’s more, is it’s delivered via Outlook, and on top of that, it comes with Watson.

See, what HandySoft realized was that when you’re assigned a task, you might like to have access to information that could help you figure out how to get that task done. It seems obvious, but no one else out there is doing this, especially not with unstructured information.

So when you open a task in OfficeEngine, Watson opens, and automatically searches your desktop and pre-configured enterprise sources in order to find you the stuff you need to get your job done. It reads the fields of the task record to determine what to search for. And it knows specifically that it’s a tasking document so we’ve been able to tighten up the relevance of the information it finds.

The result is that HandySoft has provided a stickier, more useful interface to existing enterprise information systems, with their tasking and delegation system as the backbone. Pretty smart.

Because it’ Watson, you don’t need to tag all of your content in advance with the particular business process it should be associated with, nor do you have to work under the assumption that everything you need is in one system, or that everyone in your organization needs access to the same data. You can configure Watson to search whatever sources you want, and lock down configuration for certain users, if you’re worried about security. It’s all deployable via SMS and configurable using GPOs.

This is going to be interesting.

-j