I recently gave a talk at KM World 2006 about how businesses can use Watson to improve knowledge sharing. People seemed to like the talk. I focused on how company intranets are complex and underused and that from a user's perspective you're often better off just doing a web search than slogging through the intranet or using subscription information sources.
I've attached my slides. Download jbudzik-KMWorld2006.pdf
At the show, I had a great chat with Daniela Barbosa at Factiva about her success building custom solutions that take her data and surface it in different ways within the enterprise. From this publisher's perspective, cusomers have been demanding the ability to bring the content to the user -- usually in the context of structured workflows. Customers have essentially been asking that the information be integrated within existing worflows so that they get the most out of it.
I think I might have heard that somewhere before...
-j
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